Your eligibility for a particular product and service is subject to a final determination by Citibank. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. Terms, conditions and fees for accounts, products, programs and services are subject to change. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States. and its affiliates in the United States and its territories. Important Legal Disclosures & InformationĬ provides information about and access to accounts and financial services provided by Citibank, N.A. To learn more about how you can protect yourself against fraud, and how Citi makes your security a priority, go to /security. If you receive a one–time passcode you did not initiate, please do not provide the code to anyone who contacts you requesting it.Verify any phone, text or email contacts are legitimate before sharing information such as:.Beware of requests to download apps to fix issues on sites.Use known links to access businesses online.Use caution before accessing links found online or providing information Legitimate companies or government agencies would not make this request. Scammers pretend to be someone they're not to convince you to pay with gift cards.These apps allow remote access to your device, which exposes all of your account information to the fraudster. Fraudsters are requesting that customers download apps to their devices to 'fix' issues.When you search the internet for a company's information, these fake sites could lure you to call what appears to be a legitimate number for the company searched, and then attempt to obtain your account information. Scammers are creating fake sites that look like legitimate company websites.Fraudsters are posing as Citi to obtain information which allows them to access your account - they may contact you by email, text, or phone impersonating Citi or a Citi employee.

We are seeing an increasing number of customers falling victim to scams and wanted to make sure you're armed with information you need to know to protect yourself. At Citi, the security of your account is very important to us, and we want to help you keep it protected.

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